Articles from Candescent

Candescent, the leading cloud-based provider of intelligent digital and unified customer experience solutions for financial services, today announced the opening of its new Sandy Springs, Ga. headquarters – a purpose-built hub designed to accelerate growth and innovation, attract top-tier fintech talent, and shape the future of digital banking. This expanded footprint marks a significant milestone in the organization’s evolution as an independent company, signaling its momentum and commitment to delivering innovative solutions that empower banks and financial institutions to deepen customer loyalty and drive revenue. A ribbon cutting ceremony takes place today to celebrate the occasion.

Candescent, the leading cloud-based provider of intelligent digital and unified customer experience solutions for financial services, today announced that Donald Chesnut has been named Chief Design Officer. In this role, Chesnut is guiding how Candescent develops and delivers exceptional digital experiences for its 1,300 bank and credit union clients and the 30 million end users they serve.

Today, Candescent announced a major advancement within its market-leading account opening and onboarding platform, Candescent Terafina - giving banks and credit unions unprecedented control over the entire account opening experience. With new intelligent templates, financial institutions can now more precisely define what happens before and after an account is opened, delivering more successful, personalized and compressed onboarding journeys.

Candescent, the leading cloud-based digital banking solutions provider for U.S. financial institutions, today announced that John Garvey has been named Chief Operating Officer to execute upon the company’s strategic priorities and lead the operations team, which is dedicated to delivering elevated experiences to Candescent’s 1,300 bank and credit union customers. In addition, Peter Gray has been appointed Vice President of Professional Services and Delivery, further supporting the company’s operational and customer success.

Candescent, the leading cloud-based digital banking solutions provider for U.S. financial institutions, has appointed Satheesh Ravala as Chief Technology Officer. Ravala brings more than two decades of experience building enterprise-scale platforms and leading global technology teams across fintech and SaaS.

Candescent, a leading independent digital banking technology provider, today announced that OneUnited Bank, a multi-year, award-winning Community Development Financial Institution (CDFI) and the largest Black-owned bank in the United States, is using Candescent’s extensible platform to deliver personalized digital banking experiences aimed at enhancing financial wellness and keeping pace with the fast-changing needs of its customers.

Candescent, a leading independent digital banking technology provider, today announced that Y-12 Credit Union has been recognized by Member Loyalty Group for earning the highest NPS score for digital banking across both its asset size and among all benchmarked credit unions during Q4 2024. Member Loyalty Group helps credit unions strengthen member relationships and drive strategic growth through actionable insights, expert guidance and data-driven analytics, including benchmark data from over five million member surveys each year.

Candescent, a leading independent digital banking technology provider, and Ninth Wave, provider of single point connectivity to the open banking ecosystem, today announced the expansion of their strategic partnership, further enhancing data sharing capabilities through the Candescent platform.

Candescent, the leading independent digital banking platform in the United States, today announced that Stuttgart, Ark.-based Farmers & Merchants Bank has selected Candescent’s Digital Banking platform to improve its customer experience and offer more advanced features for both retail and business banking.

Candescent, a leading global platform for digital-first banking, today announced that Columbus Grove, Ohio-based The Union Bank Company (Union) has selected Candescent’s Digital Banking platform to provide an elevated experience with more robust functionality for consumers and businesses.

Candescent, the leading independent digital banking platform in the United States, today announced that industry powerhouse Gareth Gaston has joined the organization as Chief Product Officer. This appointment reflects Candescent’s ongoing commitment to delivering best-in-class software solutions to its more than 1,300 financial institution customers.

Candescent, a leading global platform for digital-first banking, today announced an expanded relationship with $3 billion-asset Sound Credit Union (Sound), accelerating its digital banking transformation to support ongoing growth.